Exportify ("the App”) provides custom order export ("the Service") to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used and shared when you install or use the App in connection with your Shopify-supported store.

Personal information collected by the App

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Store API Properties for Shop resource
  • Billing API for Recurring Application Charge resource
  • Products API for Product and Product Variant resources
  • Orders API for Order resource
  • Events API for Webhook resource

We collect personal information directly from the relevant individual, through your Shopify account.

How do we use your personal information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to communicate with you and optimize or improve the App.

Sharing your personal information

Your information is shared with our email provider, G-Suite by Google Cloud, and also our help ticketing system, Groove, both of which are fully GDPR compliant.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill services provided to you by the App, or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

Exportify is a read-only application. We make no changes to the information in your store, nor do we change any of this information when we create an export file for you. Your Shopify account information is stored in our App for purposes of customer support and API authentication. We store absolutely no information about the customers, orders and products from your Shopify store in Exportify.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: exportify@ablesense.com or by mail at: Able Sense, 6461 Quinpool Road, Halifax, Nova Scotia, Canada B3L 1B1.